Serving You
Since 1980
Discover the real Clean
Cleantel take care of everything whilst you relax and take pleasure in knowing that your home and office is clean, fresh and tidy, giving you the free time to enjoy the finer things in life with your family and friends.







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40,000+ Satisfied Customers
Join the ranks of our 40,000+ satisfied customers , built over 40 years of exceptional service.
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40,000+ Satisfied Customer
Join the ranks of our 40,000+ satisfied customers,
built over 40 years of exceptional service.
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Services Provided
Testimonials
Ум Юсеф Мама
thank you so much for your work and for my mattress, I hope no one else will bite me and I will follow your advice on processing the mattress.
Khawla Al Midfa
Sibu Jose
Salauddin and shared did very good job. They work very well and clean sofa really good.
Ahmad Farouqui
Sajith goes above and beyond with his work. Highly satisfied with his work performance for us.
Eman Banaga
Mohamed Sajid and suman were excellent very efficient and organised and professional cleaning company.
Baiju John
Mohammed Shajith and Rethoy Came to my home for house cleaning , They were polite and professional
I appreciated their pro cleaning. Always recommended
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FAQ
How long after do carpets stay wet after a Cleantel Sharjah Carpet Cleaning session?
Usually, carpets may remain slightly damp after a carpet cleaning service has been performed. It may take up to 6 to 10 hours for the carpet to dry out completely.
However, Cleantel Sharjah’s carpet technicians suggest that it may also take up to 24 hours depending upon the outdoor temperature as well as the indoor temperature within your home or office.
Can you walk on the carpet after cleaning?
It is recommended not to walk over the carpet after a Cleantel Carpet Cleaning Session. Our Sharjah-based experts recommend giving it at least 6 to 8 hours or until the carpet dries out completely. In the event, you must walk over it, our carpet experts recommended wearing a pair of clean socks to protect it.
Why Cleantel Deep Cleaning Experts in Sharjah?
For years, Cleantel’s Deep Cleaning Experts have been delivering clean, safe homes as well as offices all over Sharjah. Additionally our commitment and drive to taking care of all your needs to offer you complete cleaning services, Cleantel’s deep cleaning experts in Sharjah are always ready to serve you.
What type of properties does Cleantel Deep Cleaning Sharjah specialize in?
Cleantel Sharjah provides deep cleaning services to a variety of commercial and residential properties such as retail, financial, healthcare, education, etc. Call us today and we’ll do the best to cater to all your requests.
What is the difference between disinfection and sanitization services? What is the best choice for homes or offices in Dubai?
Disinfectants are products that destroy most organisms. Disinfecting is a stronger solution to destroy germs rather than simply reduce them.
Sanitization is more of a chemical process that lessens and even kills most germs on surfaces to make them as safe as possible. Sanitizers are agents that destroy most bacteria in a matter of seconds as well.
Despite the difference between disinfecting and sanitizing, both are a step up from regular cleaning because that only removes visible dirt.
Our Cleantel experts recommend that both disinfection and sanitization services Dubai help you in removing potentially harmful bacteria that might not be visible to the naked eye but only when performed by a professional Dubai-based technician.
Do I need to hire a professional disinfecting services team like Cleantel Dubai?
Simply put there are several reasons to hire Cleantel Disinfectant Services Dubai for all your disinfecting needs.
Firstly, your in-house cleaning team’s expertise is limited, whereas our Cleantel Dubai disinfecting experts possess vast knowledge as well as are quite thorough with each project they undertake.
Secondly, chemical agents used for disinfectants can be quite dangerous, but if you decide to employ our experts they know exactly which agent is safe to use as per the situation.
Lastly, even though we are amid a pandemic, the problem is that germs like to stick around people even if it seems like they have gone. However, with the Cleantel cleaning company in Dubai, you can help make the infectious germs take a sick day – so your employees and loved ones don’t have to.
What sort of preparations should I take prior to a Cleantel Expert’s arrival at my commercial or residential property in Sharjah?
It would be ideal to make sure that the premise is vacated before a Cleantel disinfection technician arrives. By having your Sharjah-based property vacant prior to a Cleantel disinfectant expert visit, you safeguard our disinfection experts as well as your loved ones or employees.
What sort of precautionary safety measures do Cleantel experts undertake for a disinfection service?
Cleantel’s experts will wear protective gear while conducting the sanitizing service at your Sharjah-based property. In cases where there may have been infection exposure, we will work with you to accordingly getting rid of the protective gear used for the disinfection service to further protect your residential or commercial property.
What level of disinfection do Cleantel Sharjah experts would recommend to a commercial business or a residential property?
We at Cleantel Sharjah take each sanitizing service as a single customized project because no two homes or offices have the same requirements. Our sanitizing experts will work with you to understand your unique property and needs to determine the level of disinfection required.
How often should a mattress be cleaned as per Cleantel’s cleaning mattress experts?
Cleantel Sharjah’s experts recommend that the cleaning of mattresses should be done twice a year. However, if you have severe allergy issues, asthma, or skin conditions, then it would ideal to consider cleaning your mattress as season’s change.
How long after Cleantel’s mattress technicians have finished do we have to wait before we can make the bed and go to sleep?
We at Cleantel Sharjah understand the necessity for prompt service, hence we try to speed up the process as much as possible, but we request that you keep in mind that in some unique cases, it could take longer than expected.
However, after most mattress cleaning sessions it approximately takes 1-2 hours for the cleaning solutions to evaporate off it. Additionally, although it is not required, if you would like you could air out the room to expedite the drying process. As soon as it is dry, you can enjoy a good night’s rest.
How long after Cleantel’s mattress technicians have finished do we have to wait before we can make the bed and go to sleep?
We at Cleantel Sharjah understand the necessity for prompt service, hence we try to speed up the process as much as possible, but we request that you keep in mind that in some unique cases, it could take longer than expected.
However, after most mattress cleaning sessions it approximately takes 1-2 hours for the cleaning solutions to evaporate off it. Additionally, although it is not required, if you would like you could air out the room to expedite the drying process. As soon as it is dry, you can enjoy a good night’s rest.
Which is the best sofa cleaning method offered by Cleantel Sharjah?
Our sofa experts offer hot water extraction, also referred to as sofa steam cleaning for most cotton, synthetic, blended fiber sofas, and onsite dry cleaning for delicate fibers. It is a case-by-case dependent decision on how best to tackle your sofa cleaning requirement, if the case requires, we also employ a special shampoo treatment.
How long would it take for the sofa to dry after a steam cleaning session by a Cleantel Sharjah cleaning technician?
It generally takes around 4-5 hours to dry out naturally, but it does depend on the fibers as natural fibers absorb more moisture than synthetic ones.
How Cleantel’s home sanitization services in Dubai can benefit you?
Our team at Cleantel Dubai understands how special homes are as it is where we spent most of our time, so therefore it’s where we must always feel safe. We aim to achieve this philosophy with our sanitization services by attempting to keep you safe from all kinds of bacteria, viruses, etc. as they are constantly present and pose threats that can make us sick. To fight all these threats and more, we recommend you choose Cleantel Dubai as your home sanitization partner!
Why choose Cleantel’s home sanitization services in Dubai?
Dubai-based Cleantel’s is your one-stop professional home sanitization company offering premium services at an affordable price. Simply put we clean, while you sit back and relax. We ensure all our Cleantel cleaning technicians in Dubai are qualified professionals to take the best of care while sanitizing your homes up to your satisfaction. Cleantel Dubai experts pay special attention to details and tackle every nook and corner of your home. Cleantel’s experts value your input in our home sanitization service and we target to exceed your expectations.
How frequently should you sanitize your home? What do Cleantel Dubai experts recommend?
Although there is no fixed number of sessions because it depends greatly on how spik and span you keep the place, your habits as well as that of your loved ones and the number of people residing in the home. As per our experts based out of Dubai, scheduling routine monthly home sanitization services would be an ideal practice. It is however worth noting, that for some homes where the risk of infection is higher, it would be better to do it every fortnight.
What do Cleantel Dubai experts recommend based on differences between sterilization service and sanitization services?
Sterilization is the procedure wherein all microorganisms are either inactivated or eradicated. To achieve this our Cleantel Dubai cleaning experts use procedures including utilizing temperatures, different synthetic concoctions, or gas, to wreck organisms that may cause illness. Sterilization and cleaning assistance are dedicated to shielding individuals from getting wiped out.
While sanitization is the procedure where pathogenic microorganisms are decreased in number with the goal that they are not, at this point unsafe. There are however situations where some infections are not influenced by sterilization.
Sterilization is an altogether unique procedure, and it’s not something a normal individual should do in their home. It is vital for things like a medical procedure, or in specific situations like labs or clinics. In the cases of surfaces that are utilized to get ready food ought to be purified frequently to decrease the level of microbial pollution.
Sanitization is another word for cleaning.
As per our Cleantel Dubai’s experts it ideal to sanitize surfaces that don’t typically come into contact with perilous microscopic organisms or those that are best cleaned without incredible synthetic concoctions.
Moreover, knowing the clear distinction between these terms will enable you to comprehend when to utilize light-obligation cleaning materials.
What is the difference between a recurring cleaning service and the first cleaning offered by Cleantel Sharjah?
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What is the difference between a recurring cleaning service and the first cleaning offered by Cleantel Sharjah?
Given that is the first cleaning it is a more detailed deep cleaning, as it needs to account for any of your special requests as well take stock of your individual premises to accordingly execute the cleaning plan. While recurring cleaning service is the ongoing maintenance of your home.
How can one share feedback about the Cleaning Cleaning Service Sharjah session?
We at the Cleantel Sharjah team understand how cleaning is a very personalized and subjective service and we encourage you to share your valuable feedback, so we can work to further customize your service. The feedback we receive helps our Cleantel Sharjah experts to serve you and others as well as share any praise to the cleaning team who have exceeded your expectations.
Do I need to supply my own vacuum or Cleaning products to the Cleantel Sharjah Cleaning experts?
You are not required to provide any supplies, cleaning products, or a vacuum to the Cleantel experts at either your home or office.
Each of our Cleantel Sharjah is outfitted with all the cleaning supplies that may be required based on the brief you provide prior to their visit. However, if you would rather we use your own supplies, just let our Sharjah-based experts know! Our experts are always happy to take any added customized requests when it comes to your flat or office cleaning services.
Additionally, if there is a specific area in your flat or office space in Sharjah that needs some special attention or instructions, feel free to communicate the same with our cleaning experts.
Why choose Cleantel Sharjah for home cleaning services?
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When you book Cleantel Home Cleaning Services Sharjah, you book dependability, demonstrable skill, and most of all quality cleaning service.
As our cleaning experts are the best, most effective personalities, our service truly works – in short, you can depend on us!
All our Sharjah-based cleaners are precisely routinely trained to conduct home cleaning services among other services as well as disinfection services in Sharjah before they enter your homes.
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Do Cleantel Sharjah’s home cleaners bring their own supplies?
Yes, generally our Cleantel cleaners bring their own supplies. But, if you would like to add any specific supplies to your booking, do let us know prior to your cleaning session so we can do the best to make your home shine.
They will bring the following for standard home cleaning services in Sharjah (subject to availability):
Vacuum cleaner| Mop and bucket| Kitchen and bathroom cleaner| Window and glass cleaner| Cloths for windows, floors, furniture| Gloves
Can I book a regular cleaning session with Cleantel Sharjah experts?
Of course! Our Sharjah-based cleaning advisors strongly recommend you to do so, to keep your home at its absolute best, allowing you to truly enjoy your home.
Why do first cleans take longer than other cleaning sessions undertaken by Cleantel Home Cleaning Services Sharjah?
Our Cleantel Sharjah experts take the first cleaning visit as to be more like a spring cleaning or perhaps “catch-up” cleaning.
Before our Sharjah-based cleaners can begin regular cleaning sessions of any home, there are a variety of first-time tasks that require extra time and effort as well as a disinfection session.
Simply removing new dirt does not make your home sparkling clean, it is important to get rid of the old dirt too.
It is quite normal for our cleaning teams to spend from two to four times longer on an initial clean than it would take on regularly scheduled maintenance visits.
How often do we have to sanitize our mattress?
It is ideal to sanitize your mattress every six months.
Can you guys remove pen, ink marks from sofas?"
Pen and Ink marks will not be completely removed due to its color absorption on sofas.
Can we use stain removers for sofas & mattresses?
We do not recommend using stain removers directly on sofas & mattress since each fabric differs in the final result delivered.
Can ceiling gaps be cleaned?
We recommend High suction vacuuming using HEPA FILTRATION process to reduce dust and household debris settled.
Can you clean grease and oil stains from kitchen wall tiles?
Yes we do. We recommend deep cleaning kitchen wall tiles and in the end steam sanitize for optimum results.
Should one deep clean carpets or choose a carpet cleaning service especially in a city like Dubai?
It is Cleantel Dubai’s recommendation to clean carpets as often as possible, or at least twice a year. By choosing Cleantel’s carpet cleaning you can help restore the overall color of carpeting as best possible (depending on wear and tear). A business or a homeowner realizes how dull and gray their carpeting has become over the years only once they have those rugs shampooed and cleaned by a professional such as our Cleantel carpet cleaning experts at Dubai.
Does shampooing ruin carpets?
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Shampooing of carpets has benefits such as this particular cleaning method is performed by a professional can kill most mold spores as well as mildew, algae, and other contaminants before they spread and become a health hazard.
Another advantage of a carpet shampooing cleaning procedure is that it can possibly remove air pollution residues, preserving the air quality of your home or office in Dubai. With so many advantages, it quite clear that shampooing is a good practice to maintaining your carpets be it a residential property or a commercial one.
How often should your carpets be cleaned?
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If the carpet is for a home with kids, Cleantel carpet cleaning experts in Dubai recommend getting the carpets cleaned every 4 to 6 months. You opt for this regular service from Cleante, you're assured that your little ones can play in a clean and safe environment. Another tip for your parents out there is regular vacuuming and cleaning that could help get rid of juice stains, ketchup, muddy paws, and coloring paint in between your regular Cleantel carpet cleaning sessions.
While on the other hand if the carpet is in more heavy traffic carpet areas like offices or stairways in the vibrant city of Dubai then it is highly recommended to opt for more frequent cleaning. Cleantel’s deep carpet cleaning service is advised every three to six months to keep the carpet in the best condition possible.
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What are the benefits of carpet steam cleaning over other carpet cleaning services?
The process of carpet steam cleaning entails using hot water and high-powered extraction that restore matted carpet fibers, as well as its nap, and creating a softer feeling underfoot. Once the nap is restored it quite easy easier to clean with your home’s vacuum or at the office, so that daily cleaning is more effective overall!
By using steam cleaning carpets, this process loosens ground-in dirt and debris and reaches residues at the base of carpet fibers.
Another advantage of carpet steam cleaning kills most mold, mildew, algae, harmful irritants, and any organisms from carpeting and its underlying padding as well.
Another advantage is that the carpet steam cleaning helps kill most bedbugs, dust mites, ants, and other insects burrowed in your house or commercial carpets.
Steaming or high-powered extraction pulls up most carpet dents left behind by heavy furniture as well as worn areas created by doors and heavy foot traffic in the best way possible
Why does one need to hire sofa cleaning experts in Dubai?
There are some areas where a normal self-cleaning sofa session won’t cut it. By opting to use our professional sofa cleaning service in Dubai, our clients are given the best possible solution that could lead to the best restoration possible.
Based on the different types of materials, not one cleaning agent or a spray that can work on all fabrics. Cleantel sofa cleaning experts have experience of cleaning almost all types of fabrics to the best of their ability. Therefore, rely on our sofa cleaning experts as they know which method or sofa cleaning agent is safe. In a city like Dubai, we understand the need for prompt sofa cleaning service and our experts have special methods for drying the couch within a few hours. By employing fast drying, you also avoid the risk of the growth mildew and mould.
Being a Sofa Cleaning Company in Dubai, what precautions are taken for COVID19 before starting the cleaning service?"
We fully understand the need for cleanliness in the midst of a pandemic or otherwise and we are taking all the necessary precautions before, during and after. The use of masks, gloves, etc. are all in place to protect the client as well as our own sofa cleaning experts.
How long does it take to professionally clean a sofa?
Depending on the fabric, some sofas dry before we leave, but some cushions, depending on the fillings, can take up to 24 hours to dry fully.
How Often Should I Clean It Professionally?
Cleantel sofa cleaning experts in Dubai recommend that you do a professional cleaning once per year. Armchair requires deep cleaning every 6 months.
Does steam or dry the fabric?
In most cases, our Dubai-based sofa cleaning team recommends steam and shampoo cleaning the fabrics. There may be exceptions depending on the client’s needs.
Can you remove stains?
The stain depends on its cause, most of the time it can be removed (but it is not a complete guarantee). There are however exceptions to some stains that cannot be entirely removed. The type of stain, the use of consumer-based stain removers, the length of time it has been there, and the type of sofa fiber all affect stain removal results. We at Cleantel Sofa Cleaning Services Dubai are always up to trying to take care of our client’s requests to the best of our ability.
Why is it recommended to have sofa cleaning services in Dubai regularly?
In the same way, as it is important to deep clean carpets, furniture and sofa should be routinely maintained to retain their original appearance. It includes tending to stains and spills immediately. Cleantel’s Dubai-based sofa cleaning experts can help you extend the life and esthetic appeal of the fabric and reduce the level of pollutants it has absorbed over time.
Why can't I just vacuum my own mattress? Is it important to deep clean it?
Sadly traditional household vacuums do not have the power to remove highly resilient dust mites and other harmful debris that are deeply embedded in the mattress. Additionally, they do not utilize the all-important sanitizing properties of cleaning solutions which is the key to effective sanitizing. In a city like Dubai, one would want only the best cleaning mattress, and when you choose Cleantel for your mattress cleaning experience, you know you're the best.
How often should a mattress be cleaned using cleaning experts?
Cleantel Dubai experts recommend that mattress cleaning is to be done twice a year. If you suffer from allergies, asthma, or skin conditions, then you should consider cleaning your mattress at the change of each season.
How long after Cleantel’s s Experts have finished do we have to wait before we can make the bed and go to sleep?
In Dubai, we understand the necessity for prompt service, hence we try to speed up the process as much as possible with the understanding that in some unique cases it could take longer. In most cases, you might only need to wait approximately 1-2 hours for the cleaning solutions we use to evaporate off the mattress. Although it is not necessary, airing out the room will expedite the drying of your mattress. Once that is done, you can enjoy a good night’s rest.
Which is better? Steam Cleaning or Dry Cleaning mattresses? What cleaning services does Cleantel recommend for mattresses in Dubai?
Cleantel mattress cleaning experts believe that the answer is in the material and pollutants of the matters. Our mattress cleaning experts assess this and only then we can perform mattress steam cleaning or mattress dry cleaning. We try to employ the best strategy to clean most types of dirt and dust from the mattress surface as well as roots.
Can an old mattress be cleaned effectively?
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As per Cleantel mattress cleaning experts in Dubai, yes, most definitely. Old mattresses will have much higher levels of dust mites and their droppings, dead skin, fungal spores, bacteria, and germs. This will also apply to used mattresses as well. Our process is extremely effective and will refresh them in the best way possible.
Should I have a Move-In or Move-Out cleaning Checklist?
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Dubai based move-in or move-out cleaning experts recommend having a detailed checklist prior to your move. They become a valuable tool when planning something as complicated as a move. A move-out cleaning checklist should include all relevant tasks, like walking through the property after all of your belongings have been moved to make sure nothing has been left behind. From there, it can get very detailed if you are handling the cleaning on your own: dusting, vacuuming, mopping, cleaning and sanitizing hard surfaces, cleaning appliances, cleaning out drawers and cabinets, and so much more. When you add "hire a move-in move-out cleaning company" to your move-out checklist, you can eliminate all the dirty work with the added benefit of deep cleaning by professionals who have the right tools for the job.
What's included in a Move Out Clean?
A standard move-out clean includes thoroughly cleaning every part of the space. Cleantel move-in move-out cleaning experts in Dubai recommend a deep cleaning for certain areas, like cabinets and drawers, countertops, and appliances. Everything will be dusted and doors will be spot cleaned. Heavy traffic surface areas in your kitchen and bathrooms will be sanitized. A move-out clean may take several hours, give or take, depending on the size of the space and how clean it is, to begin with, so we suggest you call us and plan accordingly.
Why Cleantel Deep Cleaning Experts in Dubai?
Cleantel’s Deep Cleaning Experts have been delivering clean, safe, and healthy environments all across Dubai. We have consistently gone above and beyond the cleaning expectations of our customers to deliver high-quality services they can rely on.
Behind our commitment to excellence are four key characteristics that define who we are and what makes us stand out from other cleaning services:
Commitment. Everything our deep clean experts in Dubai do is guided by our customers and their needs.
Complete Solution: We engage in proactive behavior to provide exceptional deep cleaning services in Dubai every time.
Drive: Cleantel’s deep clean experts strive to pursue the highest standards and continuously improve in all aspects of our business across Dubai.
Dedicated: We are here for the long haul. Cleantel Dubai’s goal is to provide consistent service to ensure ongoing customer satisfaction.
Do I need to provide your team with my own cleaning equipment or supplies?
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We arrive with all of the cleaning materials we need and take them with us when we leave. Cleantel Dubai’s proud to use the best products and vacuums on the market to ensure that we leave your home looking spotless to the best of our ability.
However, if you have any preferences in regards to what cleaning products we use, feel free to let our Cleantel deep clean experts know and we’ll do everything we can to work with your requests.
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What type of properties does Cleantel cleaning company in Dubai specialize in?
Cleantel Dubai provides professional deep cleaning services to a variety of commercial and residential properties such as retail, financial, healthcare, education, etc. Drop us a call and we’ll do the best to cater to all your requests.
Do you carry out regular quality control and supervision?
Cleantel’s deep cleaning experts are regularly supervised with managers actually on-site to ensure that the premise is cleaned to the highest standards possible as would be expected in a city like Dubai. We believe in gathering as much feedback from our clients so that should they have any concerns, so we can resolve these right away. We understand that by simply supervising a Cleaning Expert via telephone, the manager had to be on-site frequently to understand the client’s needs and ensure our operative is well trained, motivated, and happy.
What types of things are included in our commercial services?
Here at Cleantel Dubai, we understand that no two commercial businesses or homes are the same. They all have different needs. This is exactly why Cleantel experts create customized cleaning solutions that can include anything from deep carpet cleaning and kitchen care to window washing to mattresses cleaning services.
Why choose Cleantel?
Cleantel is based out of Dubai, but we service across the Emirates. Since its inception, we’ve been committed to using only experienced, trustworthy cleaners. Cleantel’s undertaken several cleaning projects over the years and we’ve perfected our formula for great service. Here at Cleantel Dubai, we know that you’re an individual with circumstances that are unique to you. Our Cleantel experts will help you identify what your needs are, and then we provide you with services that have been specially tailored just for you.
How can I contact you?
You can schedule an appointment by giving us a call.
We can also come over for a complimentary, preliminary visit to your premise and have a chat about your cleaning requirements. After this we will be able to provide you with an estimate along with a list of services we provide and recommend. Once you agree to our tailored cleaning services in Dubai and Sharjah for your needs, we will share the check list with you so you are assured the service you are provided is personalized, consistent and up to the best quality!
You can email us to info@cleantel.me or call us on +971 56 154 3265 / +971 50 646 9260
Can I cancel or re-schedule my booked services?
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You may cancel or reschedule your booked service at least one business day prior to the allocated booking, you may do so over phone or through your online account with us! If the cancellation is made within the same day of your booked service, you may incur a fee for late cancellation. This is a policy we follow to ensure our great employees are covered for loss of wages. We understand things may happen and plans change, if we are able to, we will do our best to waive off the cancellation fee.
To ensure you don’t forget about your appointment, we send you reminder emails/messages, these notifications are linked to your account. You can log in at any time and make changes to your booked services if needs to do so arise. The changes are set up as alerts in our office, and we will do our best to make the required changes to your booking, we will reach out to you with updates and a solutionthat benefits all parties.
Is the company insured and bonded?
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Of course! Our company carries Third party public liability Insurance coverage for breakage/damage to home or office that may occur during the cleaning process.
All our employees are medically insured and covered under the company. They are all provided with life personal accident and employers liability insurance to ensure safety, for company and customer satisfaction.
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How much do your services cost?
We take pride in the quality and affordability of our services. Our prices are based on personalized customer plans which are curated based on space and cleaning needs.
We offer additional special services to regular cleaning plans whenever required or preferred:
What are the cost and payment options?
We charge AED 40 per person, per hour working in your home or space for cleaning services. While making a booking, we require a debit/credit card to secure your service. We also accept cash or cheque payments.
The payment is to be made on the same day after service completion. Cash or cheque payments may be left on the counter for our cleaning service crew leader to pick up if you are not in your house/space where the service is being provided. In the event of a returned cheque, we reserve the right to apply an additional AED 100/ inconvenience fee.
We accept major bank credit cards: MasterCard, Visa, American Express and Discover. You can also choose to pay with a credit card directly through the CLEANTEL’ POS BANK machine.
We will bill you on a monthly cycle and share the invoice through an email address provided by you. Should you want an invoice for your company, we can provide that as well.
Do you provide discounts for a maintenance contract? (Please advise what this entails so I can phrase the question properly).
Yes, we do offer discounted prices for regular route-based services, for businesses.
Do you offer packages?
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As we specialize on offering curated services to each of our clients, are individual approach does not allow us to offer packages.
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Are your services available across UAE?
Yes, we work across three emirates: Dubai, Ajman and Sharjah.
What is the process of CLEANTEL when I book a service?
Once your appointment is confirmed, you will receive a confirmation email, it will outline the booking date and timeline window (date and time) for when the team is scheduled to arrive and begin the service.
Should I clean up before the cleaning team arrives?
We are happy to handle everything for you, but it would be helpful for you to pick up any clutter before the team arrives or remove any items you don’t want cleaned. This will ensure that we clean as much floor space as possible and don’t accidentally throw away anything you may need.
Is there anything else I need to do before the team arrives?
In order to maximize efficiency and minimize the time the team is with you; we advise to remove any items that may delay the cleaning process. If there are children, elderly people or pets present in your home or office, we ask that you be present during the cleaning process. Although our products and equipment are environmentally safe, we do our best to avoid accidents by implementing this request.
Does the team bring all the required equipment’s and cleaning supplies?
Our team of experts bring all the required tools and cleaning equipment to every service booked. If you require a aprtocular product or piece of equipment please advise our team accordingly ahead of your booked slot.
Our team is trained to disinfect, change clothes and sponges in between services. Our cleaning team travel by car and will be equipped with a small step ladder for higher tough-to-reach-areas. If you need a team with a larger stepladder, please let us know when booking your service and we can arrange the same for you.
You can also choose to provide your own cleaning supplies.
How many cleaner do you send in a team to be at the premise during each cleaning?
We usually send down two members – a captain and a cleaner. This may vary, depending on the type of cleaning and how large or small the area that needs to be cleaned is. We provide our cleaning services in Dubai and Sharjah, while respecting your time, trust and space, if you are uncomfortable with something, please let us know and we will be happy to sort it out for you.
How does one identify your staff?
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All our employees carry a valid identification card (ID) and wear a uniform with the company logo. Our transportation vehicles are also branded and easy to spot.
Will your team wear outside shoes in my home/office?
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No, our team leaves their outside shoes by your door (outside) and change into their indoor shoes while cleaning your home/office.
How do you ensure health and safety of your clients?
Health and safety of our client is of utmost importance to us. We comply with practices designed by our company that are in line with all the applicable Health & Safety regulations set out by the government.
How about the alarm system on the home cleaning day?
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If you are away from your home/office at the time of cleaning, you can provide us with a code to your system so we can de-activate and re-activate it accordingly.
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Do I need to be at home/ office while the cleaning is in progress?
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We provide most of our services from Saturday to Thursday, 8:00 a.m. to 5:00 p.m and understand that these may be your working hours too. You can simply handover the keys to our team leader and rest assured your home or office is in safe hands. You can also choose to have the cleaning during business hours or after hours until you trust us around your home or office without you.
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How do you ensure that you offer quality cleaning services?
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Customer satisfaction is the key to the success of our company. There is always a supervisor present or sent to check the quality of work after each cleaning. If in any circumstances, you aren’t satisfied with the service provided, you are advised to hold the payment and contact us within 24 hours to have the issue fixed. After the issue is resolved, we will take the payment.
Please note, no refunds are offered by our company.
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What if I am not happy with the cleaning service?
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If you aren’t happy with the service provided, please write us an email with the details and attach any relevant photographs, so we can investigate the issue you are facing.
After review, we will proceed with our 100% satisfaction guarantee, and aim to provide a re-clean within two to four days of the initial service for any missed/unsatisfactory areas and/or look at an appropriate discount that can be applied to a future service.
We appreciate both positive and negative feedback.
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While at my premises in case an accident occurs with one of your employee or employees’, am I held responsible?"
We take the full responsibility of any injury or accident that may occur to our members while the service is offered. It is covered under our workers’ compensation program and all our employees are insured. These incidents do not involve the house owners insurance in anyway.
Will you be sending the same cleaning crew to my home/office everytime?
We try to match you with a cleaner whom you are satisfied with and who will continue to tend to your needs. However, on some occasions such as public holidays, emergencies, or travel/holidays of our employees, we may send a different person.
We are unable to guarantee a regular cleaner for four-weekly bookings (unless arranged directly with staff) due to scheduling issues.
No matter which team arrives to your home/office we assure the quality of service each time with all our skilled professionals.
Is window cleaning considered an interior or exterior service?
We offer complete interior window cleaning for apartments and both interior and exterior cleaning for villas.
Do you offer any exterior work?
Unfortunately, we do not, our team specializes in interior cleaning services in Sharjah and Dubai. However, we do offer a balcony service that is available as an added service for apartment and villas should you wish to use that.
How often do you provide the cleaning service?
We provide cleaning services in Dubai & Sharjah as often as you require it. You can choose to use our services daily, weekly, monthly, or just once.
Do you clean entire or multiple buildings?
Yes, we do. Our cleaning services will be personalized to your specific needs. Should you wish to have more than one home/office cleaned within one building, you can arrange that through us.
Do you clean after special events/occasions and provide green services, as well?"
Yes, we do. Please make your reservations accordingly to schedule a special cleaning/green service, so we are well-prepared to accommodate you. If you have any special requirements, please let us know in advance so we can arrange accordingly.
Do you clean under furniture?
Yes, we are able to move and clean under objects and light furniture. We can vacuum and mop under heavy furniture (such as beds and couches) however, we will strictly not move any heavy furniture to avoid damage to your floors.
If you prefer us to clean under heavy objects, we request you to move them and instruct our team to clean where specified.
Do you provide steam cleaning services on the day booking?
However, please note the cleaning team may need to come to you at different times of the day, depending on availability. For instance, if you booked a house cleaning service at 9:00 am, the team would arrive as required, and when a team that is trained in steam cleaners becomes available, they will arrive at a later stage. We do have cleaners that are trained in both services, and we will do our best to send down a team that can do both services simultaneously, where possible.
Are your services available over the weekends?
Yes, we do! However, on weekends we work shorter hours and less support office. Our office phone remains closed, but you can contact one of the managers on duty through +971 50 646 9260.
Why should I be a client of your cleaning company over others?
Why should I be a client of your cleaning company over others?
At CLEANTEL Cleaning Company in Dubai, we are committed to continuous development of all procedures and policies. Our quality assurance program is one we invest in to train all our employees, and to shape them into the best service providers out there! You can rest assured we follow all standard procedures while cleaning your space without compromising the quality of our work.
By sharing CLEANTEL’s ways of doing business, you too contribute to a more balanced and fair way to treat the people who provide the cleaning services. This is why we have a proven loyal set of clients since 1980.
How do I know if I can trust CLEANTEL's cleaning services?
CLEANTEL's Cleaning Services is widely recognized in residential home cleaning services. Our cleaning team has provided quality and reliable services for over 40 years. Each service team is comprised of insured, licensed, and uniformed cleaners who are regularly trained and supervised.
How can Cleantel Sanitization Services Dubai help?
Our sanitization service is the most comprehensive available in Dubai. We understand the importance of properly sanitizing all surfaces, touchpoints, floors, equipment, and furniture.
Needless to say, this is a rigorous process that calls for expertise, the correct chemicals, and a commitment to be as thorough as possible which we at Cleantel Sanitization Services Dubai take very seriously.
When can sanitize services in Dubai help?
Business continuity: Continued sanitization and monitoring are the keys to your business viability. Hiring Cleantel Dubai to perform frequent sanitizing services to prioritize infection control is the most aggressive preventative measure you choose to protect your office or residential properties.
Our sanitizing experts perform a complete cleaning and sanitizing process, hand-wipe disinfecting all high-touch areas and, if you have recommendations, we are happy to listen and accommodate.
Emergency response: Our trained and fully equipped sanitizing control team performs detailed disinfecting to remove emerging pathogens, as well as eradicating almost all germs across commercial or residential properties in Dubai.
We typically can provide these sanitizing services all over Dubai within 24 hours—sometimes even sooner.
Why choose Cleantel Sharjah for your sanitization service?
Cleantel Sharjah’s experts who undergo rigorous training deliver essential sanitization services to your home or office. Our Sharjah-based cleaning services company comes with a longstanding, unrivaled reputation, you can rest assured of our expertise and ability to deliver sanitization services that can tackle COVID19 as well as other infections.
What safety measures are taken during a sanitization service performed by Cleantel Sharjah experts?
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Our Cleantel Sharjah Santizating Experts have extensive safety procedures in place and can undertake sanitization procedures all over your residential or commercial properties. We take the sanitization services of your homes or offices in Sharjah as if they were our own, so we apply only the safest methods to get the job done while protecting ourselves as well as your employees and family members. At all stages of Cleantel’s Sanitization Service, our Sharjah-based team of experts will ensure suitable safety procedures.
Our Sharjah-based Cleantel technicians wear appropriate personal protective gear for the sanitization service they’re providing. Additionally, they are extensively trained in procedures and practices to minimize risks, including:
Personal Protection and Proper Use of Personal Protective Gear| Carrying Out Appropriate Sanitization Procedures| Basic Good Hygiene Practices such as Regular, Handwashing
Still have questions?
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